SmartGridCIS Fuels “Pay-as-you-Go” Program for Wake Forest Power
Offering a prepaid product to delinquent customers can significantly improve collection rates and improve customer satisfaction. But prepaid is not just for delinquent and high-risk customers. Today’s consumers are “buying” into the concept of prepaid with their cell phones, prepaid debit cards, and more. So why not offer it for electricity? It’s the perfect complement to a smart metering environment. Combine that with the growing “prepaid” trend and industry experts are predicting a 20% adoption rate by the year 2020. Imagine what that might be worth to your company.
Learn how the Wake Forest Power utilizes prepay to significantly increase collection rates and improve customer satisfaction – Download the Case Study