4 Ways Energy Providers Can Turn Customers On
It’s hard to believe that it has been 20 years since the traditional regulated utility model in the U.S. was disrupted by a wave of major restructuring and deregulation.
Today, there is another disruption in the energy market, but this time, it’s coming from consumers with their ubiquitous smart phones and tablets. Due to the growing use of mobile devices and the content that is available through those devices, consumers can easily monitor bills, usage, and prices. With more information, consumers are more demanding, and more willing to switch than ever before. Through this eBook, SmartGridCIS describes strategies for attracting and retaining customers in today’s market, utilizing the same tools consumers are demanding.